LifeLine provides a 24 hour confidential crisis intervention service available at no cost to all sectors of the community regardless of race, religion or social standing and regards itself as an emotional First Aid station. A wide range of counselling services are offered throughout the Greater Johannesburg area. Centres are located in Norwood, Johannesburg and Alexandra and Soweto. These centres offer the following additional specialised services:
support groups, particularly in Alexandra and Soweto
retrenchment counselling
training/outreach programmes for other welfare organizations, and the broader community
education and awareness programmes for schools in rape, trauma and life skills issues
commercial skills training courses to business, schools and universities in communication, basic counselling skills, stress management and life skills.